Privacy & Cookie Policy

Smithfield and Isle of Wight CVB respects your privacy. We do not sell or rent the names, addresses, e-mail addresses, or other personal information you provide to us.

We do provide your information to appropriate CVB members who may be helpful in accordance with your inquiry—for example, if you are planning an individual or group visit, seeking relocation information, planning a meeting, or arranging a special event.

Information Collection & Use

Registration

To use this website, request more information, or sign up for certain services, you may be required to complete a registration form and, in some cases, create a username and password. During registration, you must provide contact information (such as name and email address). We use this information to contact you about partners and services on our site in which you have expressed interest.

You may choose to provide additional information, which we encourage, as it allows us to provide a more personalized experience. Smithfield and Isle of Wight CVB is the sole owner of the information collected on www.genuinesmithfieldva.com.

Communications From the Site

Special Offers and Updates

We may occasionally send information about events, partners, products, services, promotions, and special deals. You may opt out of receiving these communications. Please see the “Choice and Opt-Out” section.

Newsletters

If you subscribe to our newsletter(s), we will use your name and email address to send them. You may unsubscribe at any time. Please see the “Choice and Opt-Out” section.

Service-Related Announcements

We may send service-related announcements when necessary—for example, if our service is temporarily suspended. These are not promotional, and you may not opt out of these communications unless you deactivate your account.

Profile

We store information collected through cookies, log files, clear GIFs, and third-party sources to create a profile of your preferences. This may include tying personally identifiable information or purchasing history to profile data to provide tailored promotions and improve content. We do not share your profile or personal information with third parties.

Information Sharing & Disclosure

Aggregate Information (Non-Personally Identifiable)

We share aggregated demographic information with partners and advertisers. This information does not identify individual users. We do not link aggregate data with personally identifiable information.

Legal Disclaimer

We may disclose personally identifiable information when required by law or when necessary to protect our rights or comply with judicial proceedings, court orders, or legal processes.

Choice / Opt-Out

You may opt out of having your personal information used for certain purposes. If you no longer wish to receive newsletters or promotional communications, you may opt out by following the instructions in each message or by emailing cchapman@isleofwightus.net.

You will be notified if your information is collected by a third party not acting as our agent or service provider, so you may choose whether to share your information.

Log Files

We automatically collect and store certain information in log files, including IP addresses, browser type, ISP, referring/exit pages, operating system, timestamps, and clickstream data. This information is used to analyze trends, administer the site, track user movements, and gather demographic information. Some of this data may be linked to personally identifiable information.

We also use a third-party tracking service that uses cookies to collect non-personally identifiable aggregated data about visitors.

Cookies

A cookie is a small text file stored on a user’s computer. We use both session ID cookies (which expire when you close your browser) and persistent cookies (which remain longer). Persistent cookies may store passwords so you do not have to re-enter them and help us track user interests to enhance the website experience.

If you reject cookies, you may still use our site, though some features may be limited. This privacy policy covers cookies set by Smithfield and Isle of Wight CVB only, not those set by advertisers.

Clear GIFs (Web Beacons / Web Bugs)

We and/or our third-party advertising partners use clear GIFs—tiny transparent graphics used to track online behavior. Clear GIFs function like cookies but are embedded on web pages. They do not store personal information.

We use clear GIFs in HTML-based emails to track open rates and evaluate campaign effectiveness. To opt out, please see “Choice and Opt-Out.”

Third-Party Advertisers

Advertisements on our site are delivered by our advertising partners. We share website usage information with third parties to help target our banner advertisements. These partners use cookies and clear GIFs to recognize returning users. This data is not personally identifiable.

Links to Other Sites

Our website contains links to external sites not owned or controlled by Smithfield and Isle of Wight CVB. We are not responsible for their privacy practices. We encourage you to read the privacy statements of all external sites that collect personal information.

Access to Personally Identifiable Information

If your personal information changes or you no longer desire our services, you may update or deactivate your account through the member information page or by emailing cchapman@isleofwightus.net.

Changes in This Privacy Statement

If we change our privacy policy, we will post updates on this page, the homepage, or other appropriate locations. We reserve the right to modify this policy at any time. Please review it periodically. If major changes are made, we will notify you via email or website notice.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact:

cchapman@isleofwightus.net
Smithfield and Isle of Wight CVB
Attn: Lois Tokarz
319 Main Street
Smithfield, VA 23430